§ 1 General

Your contractual partner for all orders within the scope of this online offer is Neidhardt GmbH (Local Court Darmstadt, HRB 101315).

All deliveries from Neidhardt GmbH to the customer are made on the basis of the following General terms and conditions of business and delivery. These apply to all offers and agreements between apply between Neidhardt GmbH and the customer and are considered accepted for the duration of the entire business relationship. Conflicting or deviating conditions of the buyer are only binding if Neidhardt GmbH has acknowledged this in writing.

§ 2 Responsibility for online offer

(1) Two types of shops will be available on the Neidhardt GmbH platform. On the one hand, shops those shops that are designed and operated by Neidhardt GmbH itself ("TAJATI shops"), and on the other hand shops that are independently designed and operated shop operators ("partner shops"). Information about the respective The operators of a shop can be found via the "Impressum" link in the respective shop.

(2) Neidhardt GmbH is responsible for the items and designs offered in a "TAJATI shop" and the overall design of the shop. Neidhardt GmbH.

(3) Neidhardt GmbH is responsible for the items and designs offered in a "partner shop" and the design of the shop as well as The shop operator alone is responsible for the promotion of the offered items. Neidhardt GmbH does not does not expressly adopt these contents of the shop operator as its own, insofar as they are not in accordance with the regulations these terms and conditions and/or the regulations of the partner GmbH apply. This applies especially with regard to violations the shop operator against the obligation to use exclusively these terms and conditions of use Neidhardt GmbH.

§ 3 Conclusion of contract

(1) The "offers" contained on the website represent a non-binding invitation to the customer to order from Neidhardt GmbH.

(2) By submitting the completed order form on the internet, the customer makes a binding offer to Conclusion of a purchase contract or work supply contract. Before the final submission, the customer must an overview page the possibility to check the accuracy of their entries and, if necessary, to correct them. For the following languages are currently available for the ordering process: German.

Neidhardt GmbH then sends the customer an order confirmation by email and checks the offer for its legal and factual feasibility. The order confirmation does not constitute acceptance of the offer, but is only intended to inform the customer that their order has been received by Neidhardt GmbH.

The contract is only concluded when Neidhardt GmbH ships the ordered product to the customer and confirmed the shipment to the customer with a second email (shipping confirmation).

§ 4 Delivery/ Shipping

(1) Delivery is generally made within two weeks from receipt of the order confirmation by the customer. Delivery dates and delivery periods are only binding if they have been expressly and confirmed in writing as such.

(2) Delivery is made throughout Europe.

(3) Delivery is made by a shipping service provider chosen by Neidhardt GmbH. The customer must bear a flat-rate shipping costs to be borne, which depend on the order value and the place to which delivery is to be made can.

§ 5 Prices

(1) For customers from EU countries, Switzerland, the United Kingdom, Norway, Liechtenstein, Monaco, and the Isle of Man, the stated prices are final prices. They include the applicable statutory taxes, especially Value-added taxes. The delivery address is decisive.

(2) For customers outside the EU (except for customers from Switzerland, the United Kingdom, Norway, Liechtenstein, Monaco, and the Isle of Man) and for customers from territories in EU countries with special conditions in the VAT treatment (see Article 6 Directive 2006/112/EC), all stated Prices are net prices. The delivery address is decisive. If, according to legal provisions in If value-added tax is charged in the recipient country, it must be paid additionally by the purchaser upon receipt of the goods. In addition, import duties, customs clearance costs, as well as other costs and charges may apply for purchasers outside the EU incurred, which the purchaser must pay additionally upon receipt of the goods.

(3) Shipping costs are to be borne by the customer, which depend on the order value and the place to which delivery is may depend.

§ 6 Payment

(1) Payment is made at the customer's choice by direct debit (SEPA Core Mandate), credit card, prepayment, or additional payment methods. Neidhardt GmbH reserves the right to limit the selection options of payment methods, between which a customer can choose, depending on order value, shipping region, or other objective criteria to restrict. In the case of payment by direct debit (SEPA Core Mandate), Neidhardt GmbH will the customer the pre-notification (Pre-Notification) after the order has been placed as part of the order confirmation (see § 3 para. 2) send. The collection of a direct debit takes place at account-holding banks in Germany, Austria, and Spain no earlier than 1 day after sending the pre-notification, at account-holding banks in other countries no earlier than 5 days after sending the pre-notification.

(2) As far as the payment method chosen by the customer is concerned, despite proper execution by Neidhardt GmbH is not feasible, especially because a debit from the customer's account is not possible due to insufficient funds in the customer's account or if it is not possible due to incorrect data provided, the customer must inform Neidhardt GmbH or the third party commissioned by it with the third parties commissioned with the processing to reimburse the additional costs incurred as a result.

(3) Neidhardt GmbH is entitled to reimburse the additional costs incurred by trusted third parties commissioned with the processing of the payment for the services. to be serviced:

a) In case of customer's payment default, Neidhardt GmbH is entitled to assign its claims to a collection agency and the necessary personal data for payment processing is transferred to this third party.

b) In the event of the involvement of third parties in the payment processing, the payment is considered made in relation to Neidhardt GmbH is only considered paid when the amount has been made available to the third party in accordance with the contract, so that third parties can dispose of it without restriction.

(4) The customer agrees that he will receive invoices exclusively electronically. The invoices are made available to the customer in PDF format by e-mail.

§ 7 Retention of title

(1) The goods remain the property of Neidhardt GmbH until all claims due to Neidhardt GmbH have been settled. If the customer is a merchant within the meaning of the HGB, Neidhardt GmbH reserves ownership of all delivery items until receipt of all payments from the business relationship.

(2) The customer is obliged to treat the goods with care until ownership is transferred to him.

§ 8 Warranty

(1) Information, drawings, illustrations, technical data, weight, dimension and performance descriptions contained in brochures, catalogs, circulars, advertisements or price lists are purely for informational character. Neidhardt GmbH does not guarantee the accuracy of this information. Regarding the type and the scope of delivery are solely determined by the information contained in the order confirmation.

(2) The statutory warranty rights apply to the products we offer.

(3) In the case of returns due to defects, Neidhardt GmbH will also cover the postage costs.

(4) Data communication over the Internet cannot be error-free according to the current state of technology and/or availability at any time are guaranteed. Neidhardt GmbH is therefore not liable for constant and uninterrupted availability of the online offer.

(5) The customer's warranty claims require that the customer, if the customer is is a merchant, has fulfilled his inspection and complaint obligations owed under § 377 HGB is.

(6) The limitation period for warranty claims for the delivered goods is two years from receipt of the Goods. If the customer is an entrepreneur, the limitation period is one year.

§ 9 Limitation of Liability

(1) The liability of Neidhardt GmbH is otherwise governed by statutory provisions, unless otherwise stipulated in nothing else is stipulated in these General Terms and Conditions of Sale and Delivery. Neidhardt GmbH is liable for damages Neidhardt GmbH, regardless of the legal grounds, is only unlimitedly liable in cases of intent and gross negligence. In the case for simple negligence and breach of an essential contractual obligation (cardinal obligation), Liability of Neidhardt GmbH is limited to compensation for foreseeable, typically occurring damage. Liability under the Product Liability Act remains unaffected by the above provisions.

(2) As far as the liability of Neidhardt GmbH in these General Terms and Conditions of Sale and Delivery is excluded or limited, this also applies to the personal liability for damages of employees, workers, staff, representatives, and vicarious agents of Neidhardt GmbH.

§ 10 Information on the right of withdrawal for consumers

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Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (Neidhardt GmbH, Berliner Ring 89; 64625 Bensheim info@neidhardt.eu) by means of a clear statement (e.g., a letter sent by post, fax or email) informing us of your decision to withdraw from this contract. You may use the attached You may use the model withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we will refund you all payments we have received from you, including delivery costs (except for the additional costs arising from your choice of a other type of delivery than the cheapest standard delivery offered by us), without delay and to repay no later than fourteen days from the day on which the notification of your withdrawal from this contract has been received by us. For this refund, we use the same payment method that you used in the used in the original transaction, unless something else has been expressly agreed with you; in no case will you be charged fees for this refund.

We may refuse the refund until we have received the goods back or until you have provided proof have provided proof that you have sent back the goods, whichever is earlier. You have return the goods immediately and in any case no later than fourteen days from the day on which you informed us about the notify us of the revocation of this contract, to return or hand over to us. The deadline is met if you send the goods before the expiry of the fourteen-day period. You bear the direct costs of the return shipment of the goods. The costs are estimated at a maximum of about 5 EUR. You must bear any loss in value of the Goods only arise if this loss in value is due to handling necessary to check the condition, properties, and is not necessary for the functioning of the goods.

Sample revocation form

(If you want to revoke the contract, please fill out this form and send it back.)

• To Neidhardt GmbH, Berliner Ring 89; 64625 Bensheim info@neidhardt.eu:
• Hereby I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following Goods (*)/the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only for notification on paper)
• Date

(*) Delete as appropriate.

§ 11 Data Protection

Neidhardt GmbH processes the customer's personal data for specific purposes and in accordance with legal provisions. The personal data provided for the purpose of ordering goods (such as name, Email address, address, payment data) are used by Neidhardt GmbH to fulfill and process the contract was used. This data is treated confidentially by Neidhardt GmbH and is not passed on to third parties passed on, which are not involved in the ordering, delivery, and payment process. The customer has the Right to receive free information upon request about the personal data stored by Neidhardt GmbH have been stored about him. Additionally, he has the right to correct incorrect data, block and Deletion of his personal data, provided that no legal retention obligation opposes it.

§ 12 Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which customers can access here can. Participation in a dispute resolution procedure before a consumer arbitration board is Neidhardt GmbH is neither obliged nor willing.

§ 13 Place of Jurisdiction – Place of Performance – Choice of Law

(1) The place of performance for all deliveries is the business premises of Neidhardt GmbH Bensheim.

(2) If the customer is a merchant within the meaning of the HGB, a legal entity under public If it concerns public law or special public assets, Bensheim is the place of jurisdiction. Neidhardt GmbH is in this case also entitled to sue the customer at his place of residence court at the choice of Neidhardt GmbH. to sue.
The same applies if the customer has no general place of jurisdiction in Germany, after conclusion of the contract, moves his residence or habitual place of residence out of the country has moved or his residence or habitual place of residence is unknown at the time of filing the lawsuit.

(3) The contract according to these General Terms and Conditions of Sale and Delivery is exclusively subject to law of the Federal Republic of Germany. The applicability of the UN Sales Convention is excluded. Provided the customer is a consumer within the meaning of § 13 BGB and has his habitual residence abroad, mandatory provisions of this state remain unaffected.

(4) Should individual provisions of these General Terms and Conditions of Sale and Delivery be invalid or If they contradict legal regulations, the contract shall otherwise remain unaffected.

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